Shipping policy

Shipping Policy

Effective Date: July 21, 2026

At The Book Hive, we are committed to delivering your favorite books safely and on time. Please read our Shipping Policy to understand how your orders are processed and delivered.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping updates via email or phone where applicable.

Shipping Coverage

We proudly deliver across Pakistan through reliable courier partners.

Estimated Delivery Time

  • Karachi: 1–3 business days

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • Any promotional free shipping offers will be clearly mentioned on the website when available.

Order Tracking

Once your order has been dispatched, tracking information will be shared (where available) so you can monitor your shipment.

Delivery Attempts

Please ensure that the shipping address and contact number provided are accurate. If delivery cannot be completed due to incorrect information or the recipient's unavailability, additional delivery charges may apply for re-delivery.

Damaged or Missing Items

If your package arrives damaged or any item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the package and products so we can assist you promptly.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote delivery locations

  • Other circumstances beyond our control

We appreciate your patience in such situations.

Contact Us

If you have any questions about shipping or your order, please contact us:

The Book Hive
Address: Flat 701, Block C, Belle View Tower, Garden East, Karachi
Phone: +92 324 9257137
Email: hivebook0@gmail.com

Thank you for choosing The Book Hive. We are dedicated to delivering quality books with care, reliability, and excellent customer service.